CrossConsulting
About

A licensed agent who chose the other side of the table.

Cross Consulting was founded on a simple observation: the property industry is extremely well resourced on the selling side, and almost entirely unrepresented on the buying side.

The firm

What Cross Consulting is

Cross Consulting is a boutique buyers advocacy firm operating across New South Wales and Queensland. We act exclusively for purchasers in residential property transactions — searching, assessing, negotiating and bidding on their behalf.

Unlike traditional sales agents, who are engaged and paid by vendors, a buyers advocate represents the buyer's interests at every stage of the acquisition. That distinction is not a marketing position. It is a structural one: we hold no listings, so there is no property we are quietly trying to move, and no vendor relationship we need to protect at your expense.

“We never list or sell property. There are no vendor relationships and no referral commissions — complete independence, guaranteed.”

Why the fee is flat

Most of the property industry is paid a percentage of the sale price, which means the professional advising you does better when you pay more. We charge a fixed fee that is agreed before we begin. Whether we secure the property $20,000 under your ceiling or at it, our fee is identical — so the only thing left to optimise is your outcome.

For properties above $1.5M the fee is calculated as 1.1% of the purchase price, reflecting the additional search depth, discretion and negotiation complexity those acquisitions involve. Full detail is on the fees page.

Who we work with

Our clients are generally time-poor professionals, buyers purchasing in a market they do not live in, and residential investors who want an independent read on value before they commit. We also take on first home buyers, most often through the lower service tiers, where the value of expert representation at auction or in negotiation is disproportionately high.

Principles

Six commitments we will not trade away

Dual-state coverage

Licensed to act in both New South Wales and Queensland — so a Sydney buyer looking at Brisbane, or a Queensland investor buying in regional NSW, deals with one advocate, not a referral chain.

100% buyer-side, always

We never list or sell property. There are no vendor relationships, no sales appointments to protect and no referral commissions. Our only obligation is to you.

Boutique and principal-led

Samantha Cross is personally involved in every engagement. You are not handed to a junior after the sales meeting — the person you meet is the person who inspects, calls and negotiates.

Transparent flat-fee pricing

You know the full cost before you sign. Because the fee is fixed, we have no financial incentive to spend more of your money — our interests point in the same direction as yours.

Off-market and pre-market access

Years of agent relationships across NSW and QLD mean we routinely see stock before it is advertised, and sometimes stock that is never advertised at all.

Professional negotiation

As a licensed real estate agent, Samantha negotiates against selling agents for a living — private treaty, expressions of interest, or bidding for you on auction day.

How we hold ourselves to account

Measured, not asserted

Every engagement is tracked against the same internal benchmarks, and every client is surveyed after settlement. These are the standards we work to.

≤ 60Days, engagement to exchange — target average
≥ 8.5Client Net Promoter Score — post-settlement survey
100%Buyer-side engagements — no exceptions
$0Referral commissions accepted from any party
On timeframes. Sixty days from engagement to exchange is an internal target, not a guarantee. A tightly-defined brief in a deep market can complete much faster; a scarce brief in a thin market will take longer. We would rather miss the target than push you into the wrong property to meet it.
Ready when you are

Have a look at how we work.

The process page sets out exactly what happens in each of the six stages, what we do, and what we need from you.